Returns & Exchanges

Your satisfaction matters

A flexible and simple return policy for your complete comfort.

14-day return window from the date of receiving your order
Return Steps
1
Contact Us
Send us an email or call with your order number and return reason.
2
Approval
Our team will contact you within 24 hours to confirm the request.
3
Send the Product
We will arrange pickup from your address or you can send to our address.
4
Inspection & Refund
After inspection the refund is processed within 5 – 7 business days.
Acceptance Conditions
  • Product is in its original unused condition
  • Less than 14 days have passed since the delivery date
  • Original packaging is intact
  • Tags and price label are still attached
  • Purchase receipt or order number is included
Non-Returnable Cases
  • Used or damaged products
  • Customized or made-to-order products
  • More than 14 days have passed since delivery
  • Products with completely removed original packaging
Need help?
Support team available Sat – Thu from 10am to 8pm
Contact Support